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Safeguard your business with 24/7 managed SIEM

Continuously monitor and defend against cyber threats with round-the-clock proactive detection and log monitoring.

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OUR SOC TEAM HAVE THE FOLLOWING ACCREDITATIONS: 

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Ensure 24/7 threat protection with Bulletproof's managed SIEM service.

Deploy Anywhere

Gather logs from any source, including endpoints, servers, networks, and cloud environments.

Uncover Threats

Stay ahead of security risks with 24/7 monitoring by expert SOC analysts.

Prevent Breaches

Respond swiftly to threats with decisive actions and expert remediation guidance

Stay Compliant

Meet PCI DSS, GDPR, ISO, and more with proactive monitoring and detailed reporting.

Advanced Cyber Threat Protection, 24/7

  • Real-Time Defense – Stay protected against complex cyber threats with continuous monitoring.

  • Complete Visibility – Log-based monitoring covers all asset types, ensuring full oversight of your technical environment.

  • Human + AI Intelligence – A powerful combination of expert analysis and machine learning detects every cyber threat.

  • Proactive Threat Hunting – Identify hidden risks and stop attacks before they occur.

  • Smart Alert Prioritization – Focus on the most critical threats with automated ranking.

  • Actionable Remediation – Step-by-step guidance helps you resolve threats faster.

  • Rapid Deployment – Get up and running quickly with fast setup tools and custom alerts.

  • Empower Your Team – Strengthen cyber defenses and ensure compliance with expert-driven insights

Monitoring Room

24/7 Threat Monitoring & Detection

Continuous log analysis to identify and respond to cyber threats in real time.

Comprehensive Log Collection

Aggregate logs from endpoints, servers, networks, and cloud environments for full visibility.

Advanced Threat Intelligence

Leverage AI-driven analytics and expert SOC analysts to detect known and emerging threats.

Proactive Threat Hunting

Identify hidden vulnerabilities and stop attacks before they happen.

Automated Alert Prioritization

Focus on critical security events with intelligent ranking and filtering.

Compliance Support

Meet regulatory standards like PCI DSS, GDPR, ISO, and more with built-in reporting and monitoring.

Managed SIEM Capabilities

Real-Time Threat Monitoring & Detection

Detects threats instantly.

Threat Intelligence Integration

Correlates data with known threats.

Automated Incident Response

Reduces response times.

Log Collection & Correlation

Analyzes data for anomalies

Compliance & Reporting

Ensures regulatory compliance.

24/7 SOC Support

Continuous expert monitoring.

Managed SIEM features

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RATED 5 STARS ON GOOGLE ★★★★★

Why choose a managed SIEM from Intouch Cyber?

A key part of our managed SIEM service is our in-house 24/7 Service Operations Centre (SOC). Our SOC analysts act as an extension of your team, proactively monitoring your network for malicious activity and taking full ownership of your SIEM service.

Unlike many other managed SIEM providers, we provide clear, step-by-step remediation guidance for every security event—so you can resolve issues quickly and focus on other priorities. The Intouch managed SIEM service is delivered through our fast, intuitive SaaS platform.

Managed SIEM FAQs

    • Round-the-Clock Protection – 24/7 monitoring and support from expert security analysts.

    • Actionable Remediation – Detailed guidance provided for every identified threat.

    • Proactive Threat Hunting – Uncover hidden risks before they escalate.

    • Embedded Threat Intelligence – Enhances risk detection and response.

    • Advanced Machine Learning – Integrated AI-driven insights for smarter security.

    • Comprehensive Log Retention – Instant log searches for 90 days, with archival access for up to a year.

    • Framework Alignment – Maps to industry-leading standards:

      • MITRE ATT&CK

      • Cyber Kill Chain

      • SANS Incident Response

    • Seamless Integration – Enhances your existing security stack, maximizing your investments.

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  • Intouch's managed SIEM seamlessly ingests logs from any infrastructure system or security vendor, including:

    • Network Security – WAF, load balancers, IDS/IPS

    • Cloud Platforms – AWS (EC2, Lambda, CloudWatch, etc.), Azure (Event Hubs, AD, ATP, etc.), Google Cloud (GCP), and more

    • Microsoft 365 – Full integration for enhanced visibility

    • Network Devices – Firewalls, switches, routers

    • Endpoint Security – Antivirus, EDR, and endpoint logs

    • Servers – Windows & Linux environments

    • Custom Applications – Ingestion of tailored application logs

    • Cloud Services – Mimecast, Salesforce, and other SaaS platforms

    • Third-Party Security Tools – Compatible with other security vendors’ services

    This ensures comprehensive coverage and seamless integration across your security landscape.

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  • Intouch's managed SIEM service is designed for fast, seamless integration with your infrastructure. By combining SaaS delivery with a highly automated deployment process, it enables a rapid, low-touch setup for both traditional on-premises environments and modern cloud architectures.

    With native support for public cloud providers like Azure, AWS, and Google Cloud, it effortlessly adapts to containerized and serverless technologies, ensuring flexibility across any IT ecosystem.

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  • Here are some examples of Intouch's managed SIEM runbooks, which define the actions taken for various events and alerts.

    Microsoft 365 + Active Directory

    • Detection of a potentially malicious URL click

    • Creation of a forwarding or redirect rule

    • Unfamiliar sign-in properties observed

    • Atypical travel activity detected

    Endpoint Protection

    • Antivirus/malware alert triggered

    • Malware removal failed

    • Malware removal successful

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  • If you’d like to learn more about Managed SIEM or discuss your specific security needs, our team is here to help.

    Contact Us

Our SOC Teams Accreditations

Launch

We'll collaborate with you to create a company profile, gain insights into your needs, and customize the service to align with your unique goals.

Seamless onboarding experience

Experience immediate security benefits with an easy SIEM deployment process.

Managed SIEM FAQs

  • Security Information and Event Management (SIEM) has become a crucial part of modern cybersecurity, helping businesses detect and respond to threats. SIEM works by collecting log data from multiple sources, analyzing it for patterns, and identifying suspicious activity. For example, if scanning activity is detected from an unusual region, the system can trigger a security alert and prompt appropriate action.

    Think of SIEM as a system of programmed rules that compare user and system behavior against a baseline of what’s considered "normal" for your organization. For instance, a multinational retailer regularly communicating across multiple geographic regions is expected behavior, whereas the same activity in a local government network could indicate a potential threat.

    To be effective, SIEM must be properly configured to recognize different behavioral patterns and generate relevant alerts. This requires dedicated, knowledgeable staff to manage and maintain the system, fine-tune correlations, update runbooks, and respond to alerts efficiently. A managed SIEM service provides expert oversight, ensuring your SIEM is continuously optimized and monitored without the need for in-house resources.

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  • Intouch’s managed SIEM service provides proactive threat hunting by dedicated security analysts to protect your staff, applications, systems, and network 24/7. We believe that human expertise, insight, and adaptability are essential to staying ahead of today’s evolving cyber threats—that’s why experienced security analysts are at the heart of our service.

    Rather than overwhelming your team with a flood of alerts, our managed SIEM solution prioritizes actionable insights and escalates only the most critical security events. By combining this approach with our advanced SIEM tools and ‘as a Service’ model, we deliver meaningful security improvements tailored to your organization’s needs.

    With our continuously updated SaaS platform, you’re always safeguarded against the latest cyber threats and vulnerabilities. The SaaS delivery model also enables rapid deployment—getting you up and running in just 10 minutes. Plus, our platform integrates seamlessly with public cloud environments (Azure, AWS, Google), containerized and serverless deployments, as well as traditional on-premises infrastructure.

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  • A managed SIEM provides a centralized and comprehensive view of security threats across your organization, enabling you to make informed decisions about risk management and mitigation. By continuously monitoring and analyzing activity, it strengthens your overall security posture and helps prevent data breaches.

    In addition to enhancing security, a managed SIEM service is often required or strongly recommended by key compliance standards such as PCI DSS, ISO 27001, SOC 2, GDPR, and more. Ensuring compliance not only reduces regulatory risk but also builds trust with customers and stakeholders.

    With a managed SIEM, you gain expert oversight, proactive threat detection, and streamlined security operations—without the burden of managing it in-house.

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  • Intouch’s Managed SIEM service eliminates the complexity and cost of managing, maintaining, and updating a SIEM in-house. By combining a powerful SIEM platform with dedicated security analysts, we provide expert insight and proactive threat detection to keep your organization secure. We believe this balance of human expertise and advanced technology is key to staying ahead of evolving cyber threats.

    Instead of overwhelming your team with excessive alerts, our Managed SIEM service focuses on actionable intelligence—escalating only the most critical security events to drive meaningful security improvements.

    Our service is delivered through the Defense.com SaaS platform, enabling rapid setup and onboarding so you can quickly realize security benefits. This cloud-based approach also allows seamless integration with public cloud environments (Azure, AWS, Google), containerized and serverless deployments, and traditional on-premises infrastructure.

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  • When incorporating a SIEM into your business, you have three main options: build, buy, or outsource. The best choice depends on your business size, security objectives, and available resources. While building or purchasing a SIEM requires significant upfront investment and ongoing resource commitments, outsourcing is often the most cost-effective and efficient solution.

    By partnering with a managed SIEM provider, you gain expert security monitoring without the challenges of managing it in-house. Key benefits include:

    •  Cost-Effective – Affordable retainer-based service with no large upfront fees

    •  24/7 Security Expertise – Continuous access to experienced security analysts

    •  Simplified Management – Deployment and reconfigurations handled by a trusted third party

    •  No Hardware or Maintenance – No need for expensive appliances or support contracts

    •  Enhanced Threat Intelligence – Access to a broader range of security insights

    •  Proactive Threat Hunting – Detecting and mitigating hidden threats before they escalate

    •  Automatic Updates – Immediate access to security updates, often at no extra cost

    •  Seamless Integration – Native compatibility with cloud, containerized, and modern infrastructures

    Outsourcing your SIEM ensures your business remains secure and compliant without the operational burden—allowing your team to focus on what matters most.

    Unsure of your IT support needs or don't know if we provide the service?

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  • If you’d like to learn more about Managed SIEM or discuss your specific security needs, our team is here to help.

    Contact Us

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If you are interested in our services, get a free, no obligation quote today by filling out the form below.

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